Reply to new patients even when reception is closed.
Our AI voice agents take the calls reception misses, and our WhatsApp agents reply to written enquiries, using only answers you have approved. They book the patient or hand them to your team.
Chris LloydFounder, Copixel
Enquiries that wait for a reply book somewhere else.
Patients enquire in the evening, and reception calls back the next day.
A patient rings, nobody answers, and they call the next practice instead.
A patient who goes quiet after one message never hears from you again.
You pay for every enquiry, whether anyone answers it or not.
The agent replies, answers approved questions and books the patient or passes them to reception.
Answers the phone when reception can't
A voice agent takes the call when the line is busy or the practice is closed, says it is an automated assistant, and follows up missed calls. Scoped around your phone system.
Replies on WhatsApp when your team is busy or closed
It says it is an automated assistant in its first message, then uses only the answers you have approved.
Books into your diary or hands over to reception
Clinical questions go straight to your team, and a person can take over at any point.
Shows you what it booked each month
Every enquiry is tagged by source, conversation and booking, and we review what it booked and what it missed.
Pilot service
AI Booking Agents
From £350 a month
£2,000 setup, then £350 a month plus call and message usage, for voice, WhatsApp or both.
Book a free 30-minute call- Calls answered when reception is busy or closed
- Missed calls followed up
- WhatsApp replies when your team is busy or closed
- Only answers you have approved, nothing improvised
- Booking into your diary, or a handover to reception
- Follow-up when a patient goes quiet
- A person can take over at any point
- An alert if something fails
- A monthly review of what it booked and what it missed
How the booking agent is set up.
Book a free 30-minute call.
We look at when your calls and enquiries arrive, who answers them and which systems you use.
Approve the answers and the booking steps.
Your team agrees every answer and the handover, and we test them before launch.
Review what it booked every month.
See what it booked, what it missed and where a person took over.
You'll work with me, not an account manager.
I'm Chris. I help private dental practices in the UK and Ireland grow with Google Ads, Meta Ads and AI booking agents, and you deal with me from the first call to every monthly review.
Frequently asked questions
Is this a chatbot or a voice agent?
It can be a voice agent that answers the phone, a WhatsApp assistant, or both. We agree the channels and scope before building. Each identifies itself as an automated assistant and uses approved practice information and booking steps. Clinical questions and conversations outside that scope go to your team. It is not a substitute for clinical assessment, and a person can take over.
How much does a voice agent cost?
£2,000 setup, then £350 a month plus call and message usage, whether you choose a voice agent, WhatsApp or both. Usage is passed through at cost. We explain what has been tested and what still needs validating for your practice.
Does it replace reception?
No. It supports reception when the team is busy or closed, then passes the conversation and relevant details to them. Patient care and clinical questions remain with the practice.
Does it work with our current agency?
Yes. It answers the enquiries your current agency's campaigns bring in, whoever runs them.
Start with a free 30-minute call.
Pick a time below. No access needed, nothing to prepare.
Loading the calendar…