Booking and attendance tracking.
Know which campaigns bring patients into the diary and what each booking costs. Make budget decisions using your practice records, with gaps clearly identified.
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Identify where source, clinic, enquiry and booking information is held, and where fields or records are missing.
Enquiry and booking records
- Ad campaign
- Implants · example clinic
- Enquiry record
- Sample A · source retained
- Booking record
- Matched to Sample A
- Attendance
- Not yet recorded
Example only, not client data. Available fields and connections depend on your systems.
Before we start.
Is this a good fit?
For practices whose ad platform, CRM and reception reports give different answers about performance.
How do we measure the return?
Enquiries, bookings and attendance in one report, with missing or unmatched records flagged. You can see what the numbers support and where the gaps are.
Where do we start, and what does it cost?
The Patient Acquisition Audit is free for practices spending £3,000 or more a month on ads. It includes a tracking and CRM check. Integrations or repair work are then scoped against your actual systems.
See the audit scope and priceWill this work with our practice management system?
We check access, exports and integration options before agreeing the work. If attendance cannot be verified, reporting stops at the booking and makes that limitation clear.
What patient information goes to the ad platforms?
We do not promise a blanket integration. The proposed events and fields are reviewed before implementation; clinical details must not be sent. The practice’s permissions, consent arrangements and each platform’s rules determine what is appropriate.
Can you check tracking someone else installed?
Yes. We test what is being recorded and compare it with the practice records. Working parts can stay; the findings identify what needs attention.
Related services and reading
Let’s talk about the patients you want to attract.
Discuss your growth targets and what needs to improve. A free 30-minute call; any paid work is scoped separately.
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